FAQs

How to choose a right size?

Measure your waist, bust, and hips to find your Popilush size.

If your waist and hip measurements fall within different sizes, choose the larger size.

 

What is the difference between the levels of compression?

- Light Control or Smoothing: Everyday shapewear pieces that smooth trouble spots so you can feel confident and be comfortable during your daily activities.

- Medium Control or Shaping: Flexible control shapewear is made with stretchy high-quality fabrics that comfortably moves with your body while adding contours to your body.

- High Control or Sculpting: Firm control to provide even more contouring to your figure. Firm control shapewear is perfect for formal outfits like wedding dresses and evening gowns.

 

Shipping & Delivery


We offer free standard shipping on all orders $85+ in the Contiguous United States.
We’re sorry, but this offer is not for recipients in Alaska, Hawaii, Puerto Rico, U.S.V.I. etc.

Orders are processed depending on item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.

Most orders placed on business days will be processed and shipped within 1-3 days.

 

Payment Methods


We accept a wide variety of payment options.

For the quickest checkout process, you can select one of our express options - ShopPay, AmazonPay, PayPal, or GooglePay

We also accept: Afterpay, Visa, Mastercard, Apple pay, American Express, Discover, JCB, Diners Club

 

How do I apply my Discount Coupon Code


10% OFF Coupon Code: WELCOME

You can enter this discount codes on your checkout page, click ‘apply’. Your total amount will be updated to reflect the discount.

 

Shipment tracking


Tracking number are assigned to the packages when they shiped. You will receive an email with your tracking number and a link to check the status.

Please check your email inbox and spam folder.

 

How do I wash my shapewear?

Refer to each product’s interior care instructions label for specific information. To keep your shapewear in "shape" and increase longevity, hand wash each piece in cold water and lay flat to dry.

 

How to request a return


1. When returning any part of your order, please make sure there is no artificial damage to the products. And the tags and packages are in good condition.

2. Email to support@popilush.com with your Order ID (e.g. #1234 ), items’ photos (with tag and package bag) and the detailed return reason.

3. Our customer service team will reply with solutions and return instructions in 1-2 business days.

 

Contact us


Email to support@popilush.com

Please check the reply from your email inbox and spam folder after you send an email to us.